Privacy policy

At Lucy in Dream, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with our services. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use our website:

  • Personal Identification Information:
    When you make a purchase or sign up for an account, we collect your name, email address, phone number, shipping and billing address, payment information, and any other information necessary to process your order.

  • Non-Personal Identification Information:
    We may also collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our website. This data helps us improve our website and provide a better user experience.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders, including sending order confirmations, shipping updates, and customer support.

  • To communicate with you about your account, your orders, and promotions or special offers.

  • To improve our website’s performance, enhance user experience, and analyze website traffic.

  • To personalize your shopping experience and recommend products that may interest you.

  • To comply with legal requirements and protect our rights and the rights of our customers.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers:
    We may share your information with third-party service providers who assist in processing orders, payment, shipping, and customer support. These service providers are obligated to protect your information and use it only for the purpose of providing services to us.

  • Legal Requirements:
    We may disclose your personal information if required to do so by law or in response to a subpoena, court order, or other legal process.

  • Business Transfers:
    In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption technologies to protect sensitive data, such as credit card information, during transmission.

However, please note that no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. Cookies are small files that are stored on your device to remember your preferences and activity on our site. You can manage your cookie settings through your browser, but please note that disabling cookies may affect the functionality of the website.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information by logging into your account or contacting us at info@lucyinthedream.com.

  • Request that we delete your personal information, subject to legal and contractual obligations.

  • Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. These websites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can take the necessary steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please feel free to contact us at: